Shipping & Returns

Every order ships via USPS with tracking, packed by hand by our family in Texas. At checkout you can choose USPS Standard (2–5 business days, $4.95) or USPS Priority Mail (2–3 business days, $9.95). Shipping is free on orders of 4 or more bracelets. We currently ship within the United States only.

Jesus Is King is ready to ship. Other designs marked coming soon cannot be ordered yet. When your order ships, we email you a tracking number, and you can follow it any time from your order-status page (linked in your confirmation email, or via Find my order).

If a bracelet isn't right, we'll make it right. Email support@rootedjournal.app within 30 days of delivery with your order number, and we'll arrange a refund or a replacement — your choice. Return the bracelet following our instructions. Once we receive it, we issue a full refund to your original payment method.

Arrived damaged or defective? Send us a photo and we'll ship a replacement right away — no need to mail anything back.

You can cancel an order for a full refund at any time before it ships — just email us your order number. After it ships, the 30-day return policy applies instead.

Each purchased bracelet includes six months of all paid Rooted features, starting when its first owner claims it with a Rooted account. Each bracelet redeems this offer once; transfers do not restart it. No automatic subscription is created. The free app stays free. Existing subscriptions are not automatically changed; contact us for help if you already subscribe.

50% of profit from bracelet sales goes to missions around the world and to spreading the gospel. That includes missionary work in Honduras, Guatemala, communities across Africa, Argentina, and beyond, and putting bracelets in the hands of people who share the gospel.